9.
Complaints:
Complaints of goods should be reported no later as 5 days after the takeover. Justified claims do not entitle the reluctance of the total invoice amount, but only an appropriate invoice amount.
The height of the appropriate invoice amount can only be done with consultation. All agreements are possible only with authorized persons.
10.
Exchange or return of goods:
At exchange or return of goods, restocking fee of 10% it is charged of value of goods however a minimum amount of € 15, -.
Goods exchange or returns will be accepted only after written agreement.
The exchanged or re-transmitted goods become accepted only in its original packaging.
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11.
Exclusively for consumers and end users will apply the European or for the respective country valid right of withdrawal.
See link::
"Withdrawal and
Withdrawal form".
12.
Payment Terms:
The term of payment is in the offer and in the order confirmation.
It is payment after signing the contract or invoice, except if the term of payment is given in our offer.
Interest on arreas and handling charges are charged if the payment period is exceeded.
These interest and fees shall be of an appropriate size.
13.
Jurisdiction
Jurisdiction is the headquarters of the contract or business partner.
Valid are only our terms and conditions (GTC).
These terms and conditions are valid until further notice.
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